Fredric Brink

Review of J.W Marriott Resort & Spa Khao...

Very nice area and rooms, clean and good breakfast...

Very nice area and rooms, clean and good breakfast. But the service and prices at the restaurants are terrible. Just feel like they want your money and then they do not care about the rest. But the rest of the hotel is fine.

Sat and waited 30 minutes at the beach restaurant before anyone even arrived the first day. And then I got the answer "I will come soon" but no one came anyway. So finally had to go forward and say to staff who apologized.
Went there to the beach restaurant the next day and sat down at a table (and they saw that we did) and waited for someone to come forward and ask if we wanted anything. But no one cared again. And so we went from there and instead went to a restaurant outside the hotel where we got good food and service.

Also ate at the "Olive" restaurant in the hotel, where first asked what we wanted for water, still or bubbly. Then said still water, because I already knew before that the hotel has well filtered water that you get, among other things. when sitting by the pool completely free. But once we get the water, it's a bottle of Evian water (for 220 baht type (then there is a service charge, etc.)) that they have already opened and start pouring right before we even have time to say anything. As well as the food was nothing special, but just perfectly okay for the taste buds, but incredibly overpriced for being Thailand. What was good about the restaurant was the atmosphere.

5 stars for appearance and with what opportunities for activities are available here. 3 out of 5 stars for service and prices for what you get.