Hotel was neat and clean but few things need to be...

Hotel was neat and clean but few things need to be taken care 1) toilet didnt had soaps for washing hand 2) foods served were warm and not hot including soup which is not expected from this type of hotel. 3) waiters didnt knew how to serve food... Lot needs to be improved... i should have rated 2 but i am being generous for giving it 3 as having some soft corner for the hotel