Fabiola Lobos

Review of Hotel Derek Destination Hotels...

I reserved the king bed-high floor room, but whe...

I reserved the king bed-high floor room, but when I checked in I was told they had no more rooms but just one, a two bed- room on the third floor! I was so upset due to I had to pay for the room they gave at the same price for the one I chose that I wasn t able to get. Why do they reserve out the rooms if they don t even have enough?! It s not fair. & a young lady tried checking in right after us and the check in lady said to us oh well she s out of luck because there s no more rooms ...like wow.