Sarah AustinReview ofWave Rave
Went to Wave Rave to purchase new boots and a few ...
Went to Wave Rave to purchase new boots and a few odds and ends but left with nothing because I was so disappointed in the service that I wanted to give my business to anyone else. Walking in we were halfheartedly greeted by a staff member who wasn't even looking at us and who proceeded to complain to a fellow staff, apparently our reply of "good thanks" wasn't good enough and he needed us to know. The only staff members we saw for our entire visit were all busy playing with an indo board (balance training board). We went upstairs to try on shoes and saw no staff, we were there trying boots on for at least 30 minutes and no staff made their way upstairs to check on customers but could be heard loudly playing below. Multiple people tried to access the changing rooms to try things on and could not because no staff was around to help them so they put them back as it was awkward to interrupt the playing staff. I gave my business to the shop a few doors down as the staff was welcoming and helpful. Disappointing, will not be back.

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