Marcel Klee

Review of Crowne Plaza Schiphol

Arrival: Despite arriving late, the room was not r...

Arrival: Despite arriving late, the room was not ready and we had to wait around 40 minutes until the key was handed over to us. A free drink in the hotel bar could have quickly reduced displeasure. Instead, you were only told to stand in the corner so as not to block the reception for other visitors.

Cleanliness: We found hair in the bathroom and in the bed. The white bedspread and sheet also had several smaller and larger stains.

Equipment: The equipment of the rooms is upscale, but not all sockets worked, others only when the light was switched on. The television allows you to connect your own devices, but an HDMI cable could not be borrowed on request.

Service: In principle, everyone was friendly, but the men and women were a bit stressed when we arrived "unplanned" and reacted accordingly.

Breakfast: The breakfast was varied and tasted good. Unfortunately, the containers weren't refilled half an hour before the end and therefore some guests had to be content with significantly less choice.