If I could give this hotel no stars, I would. We b...

If I could give this hotel no stars, I would. We booked online through AMEX platinum expecting two queen beds and a concierge level since there were four of us. We arrived only to learn that this was not guaranteed and the best they could give us was a rollaway. Our toilet got clogged and we politely asked for them to fix it when we were away, but they never did. Lastly, the shuttle that "will leave and depart to go to the Bohemian hotel every half hour" failed to do so. We got over there easily but left dinner at 8:45 and waited 30+ minutes for them to come; some other guests who had been with us before had been there even longer and had to call the hotel. Apparently, although it was never stated, we had to call for the shuttle to come pick us up even though they specifically told us they came every half hour. Ridiculous; we literally could've walked to our hotel faster than the shuttle came to pick us up. AND THIS ALL WAS JUST WITHIN THE FIRST 6 HOURS OF BEING THERE! Will never, ever return or recommend to anyone. Don't stay at this hotel.