Don King

Review of Cartersville Medical Center

I recently was admitted to the ER on Saturday abou...

I recently was admitted to the ER on Saturday about 12:30 P.M. I was feeling nauseous and having frequent dizzy spells. After a period of time medications were administered to relieve this condition. Then I was sent to have a cat scan to determine what was causing the intense pain in my abdomen.
It took about one to two hours to get those results. As I mentioned to the RN on duty, everything seems to be moving at a very slow pace. The results finally came in. The readings were unclear due to the massive amounts of inflammation present in the area of concern.
I gave you the history of my experience so you would have a base for my complaint. After everything above was complete, I was not admitted or moved to a hospital room for approximately seven hours!
Seven hours is a very unreasonable amount of time to wait for a hospital official to make a decision.
The RN agreed that it shouldn t be this way. No, it shouldn t. But it was..............
The ER needs to be evaluated in terms of efficiency and customer care. I will commend them for eliminating
the nausea and dizziness but the remaining time was handled unprofessionally.
Don King