Chuck Wiegersma

Review of Shangri-la's Edsa Plaza Hotel

There were two things during my stay that I though...

There were two things during my stay that I thought were less than I'm accustomed to at a Shangri la property. First my room had an odor to it. I suspect it was mildew but I'm not sure. I thought I could live with it but honestly I think it actually made me ill. The drain in the bathroom was slow and with staff in my room each day I'd expect them to notice and address these items. Second, with my work schedule I'm usually not available for breakfast until 10:30 or so. I realize that this is in between your breakfast and lunch service in the restaurant but I got minimal attention in the Heat dining area, my food took a very long time to be prepared and I had to forage for salt/pepper etc from other tables as no one seemed "assigned" to me. (other eating experiences like the buffet/pool/lounge were very good) Overall my experiences at Shangri la properties are excellent but last week was not very good for me in comparison.