Janine Sotomayor

Review of OneCore Health

I was initially referred by my primary MD as they ...

I was initially referred by my primary MD as they were in network. The desk staff were generally cordial however the wait times were usually protracted+ and the waiting rooms crowded. Later down the road, I found out my insurance was not covering the full cost of my treatment, and dealing with the business office was a nightmare. I was being pressed to pay amounts excessive to what I could afford in order to comply with policies. And when I had to miss a payment, and tried to get my appointment, I was FLAT-OUT DENIED due to this issue. I was understandably upset, vowing never to return there regardless. Apparently, there are other underlying problems as I later caught up with the rheumatologist-and his staff- working for another group...go figure, right? So now I am facing legal action from them that has been turned over to a collections agency with a VICIOUS reputation and a history of abusive and unethical practices. No, I cannot in good faith recommend this establishment.