2 hours and they sent me to three sale people and ...

2 hours and they sent me to three sale people and none of them had a car to test drive. I have cash for a new car, the car I wanted all they had to do is let me test drive it. Nope they sent me three different indifferent people none had the car to test drive.. Was I pissed wasting 2 hours for nothing...... Customer service is expensive and insulting. They refuse to sell me a key for my wife's car. One simple key cost them my future car sales and places them in my book of car dealer to avoid. Clowns running the show putting their comfort over customer service.