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Kerrie Redfern Review of Heythrop Park Resort
Didnt have the best start to stay. Was given a ke...
Didnt have the best start to stay. Was given a key to the room, only to find someone else naked in it. After reporting it to reception was given a key two doors away. Wasnt happy as this is embarrassing for both parties. Was given another room. That was smaller with a wall, felt like I didnt want to stay after this. Spoke to manager on site, who moved us again and gave us a free drinks voucher. Worst experience I've had in a hotel. Room was tired and run down, clearness was poor because the manager was great I didnt want to complain again after the move. As she had to deal with lots of complaints from other people. Hopeful after the new owners take over they will restore the resort of this hotel as the grounds is beautiful.
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