Monica Elaina

Review of Fairfax Water

For the amount of taxes we pay and being one of th...

For the amount of taxes we pay and being one of the most expensive counties in the country we deserve much better service. They are filthy crooks. I paid $190 for a lein off-set fee before the due date and they never took money from my account. A month later I get a letter saying transaction was declined and charged $20 more dollars, and if it's not paid they will shut off the water. Let me tell you they are quick to shut off but not turn it on. I paid that same morning they shut it off. They still did not withdraw anything from my account and I've been waiting 15 hours without water. I followed up about 30 times and they keep saying a tech will come. They are DIRTY CROOKS WHO PLAY TOO MANY GAMES