John Gill

Review of Magenta Living

I am a magenta tenant and have been for a couple o...

I am a magenta tenant and have been for a couple of years, the repairs centre are brilliant to a certain extent better than private any day, I've only got one big problem I was late by 24 hours to pay rent and had a letter through the next day, I rang a person called Lauren H, she spoke to me derogatory treated my tenancy contract and generally irate over the phone she was that bad I told her to calm down, the best part is I only rang up to see how far behind I was so I could make a payment to bring it up to date I got fed up of her attitude on the phone, I just went down to magenta in person and paid the lovely receptionists on the front desk, very pleasant people who could understand what her drama was over, I hope magenta read these posts and help Lauren H, she clearly has zero people skills and a chip on her shoulder it's just naughty the way she tried to belittle me over the phone for a 24 hour miss payment due to banking set ups that take a little time, honestly disappointed if this is how they deal with everyone in the rents payment department of magenta, otherwise all good