Christina Mayne-Wall

Review of PCNation

Absolutely horrified with the experience.

Absolutely horrified with the experience.
Bought a $552 CPU. They said it was brand new.
Came very well packaged however it was NOT shipped in the manufacturer package. They had taken it out, and placed it in a different package to ship it to us.
Then the CPU did something to the gaming computer and caused issues.
Have tried contacting PC Nation regarding this. They re throwing us through every single hoop you can imagine. First said to contact manufacturer... even though we can t... we don t have the box and therefore we don t have the manufacturer warranty (probably why they remove it) then they re trying to tell us to fill out a form with them, even though the CPU doesn t qualify for the form, and continue to jump us through hoops. Absolutely horrified by this experience. Their horrible lack of customer service. They re bad judgment with removing the new part from its original packaging and placing it in something else to be mailed and I highly dont recommend them. Sure they have some good reviews. Those are what fooled us too. But don t waste your time or your money on this place. Thanks for stealing our money and having faulty products PC Nation.