I was attempting to support smaller local business...

I was attempting to support smaller local business when I called to order my samsung galaxy 7". I talked to a guy on the phone who said even though they were sold out I could order it at the sale price and still receive it, might take a bit longer, but i was fine with that. When I went in the woman there said she could not order it, and after trying to figure out if she could I'm still not sure if Im going to receive this tablet. The "manager" on duty was a joke. NOT helpful in the slightest! would say 2 words and walk away from the new employee. It look at least 30mins to process my "maybe" order. If I was the owner of this business I would be doing some serious training and firing. So disorganized, ignoring customers to continue joking around. This is the first time I have felt compelled to write a complaint about a company.