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Melissa Armstrong Review of Westin Ka'anapali Ocean Resort...
I was extremely disappointed in my stay at the Wes...
I was extremely disappointed in my stay at the Westin. Our 1 bedroom villa was dirty when we checked in. Visible dirt in the bathtub, toothpaste on bathroom countertop, dirt and what looked like dog hair on the carpet throughout, old popcorn behind and under the couch, etc. I complained, spoke to a manager who offered to have room cleaned top to bottom the next morning. Done and still the room was dirty. There are several other less serious disappointments with the room and the hotel itself. Honestly, you d think with the name, this would be the place to stay, nope! I would definitely NOT recommend the Westin!! The Ka anapali Villas next door is much cheaper and much better in my opinion!
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