very difficult to deal with your parts dept on pro...

very difficult to deal with your parts dept on professional level. hard to get a hold of parts dept, refuse to deliver parts in timely manner. ie ordered part at 10:45 am still have not received at 4:30 pm. then called and said the driver had delivered at noon.. didn't have any idea who signed or even ticket in his hands to call and insult me. part not delivered, now driver" lost paperwork" and my customer has to be out of their car now until tomorrow if these idiots can get their stuff together long enough to deliver a part 3 miles away. sad.. its the same every time, over and over again