Ajor Lara-Neveaux

Review of Toyota of victoria

When I scheduled my vehicle I was told it would ta...

When I scheduled my vehicle I was told it would take approximately an hour and a half to repair (recall on the airbag). When I arrived, Zach mentioned it would be a nearly 5 hour service, he apologized for the miscommunication and offered me a shuttle ride to anywhere in town or home. I chose to stay and wait. He walked me into the waiting area and showed me where his office was in case I needed anything and assured me he would take my vehicle back right away and do his best to have it repaired quickly. He had it completed in 3.5 hours instead of the expected 5! Thank you Zach for being so considerate and friendly.