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Charles Kapiotis Review of B&H Photo Video
Over the last 15 years I've spent an obscene amoun...
Over the last 15 years I've spent an obscene amount of money on computer and photography equipment at B&H and never had a problem replacing faulty items. I recently purchased a $500 set of professional headphones. The faulty 1/4 inch adapter rendered them basically useless. I was told by B&H to contact the manufacturer because it was past the 30 day warranty by B&H. 30 days for B&H professional equipment warranty is unacceptable. In the past B&H would have been embarrassed for selling a very expensive set of inoperable headphones and to not fix the problem. I guess times have changed and Sweetwater, which offers a two year warranty on almost everything, will get my business from now on.

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