My experience was amazing upon arrival. Today, I ...

My experience was amazing upon arrival. Today, I got here 4 hrs early prior to my check-in and asked Ellina to see if I could be checked in early. She went over and beyond to see if they had any rooms available and was very polite and courteous. At the moment, there were no rooms available, but After maybe 45 min, she followed back up with me to let me know that they would be placing me in a room shortly.
I just want to say thank you Ellina for your magnanimity and your gregarious altitude, sometimes the little things can really turn someones day around or make their day. I hope to see you one day running the hospitality industry with your astute awareness.