Elizabeth Hurley

Review of Don Valley North Toyota Scion

WARNING: DO NOT BUY FROM THIS DEALERSHIP!

WARNING: DO NOT BUY FROM THIS DEALERSHIP!
What happened to this place? We had purchased our previous used vehicle from here 4 years ago and received the best experienced ever! Unfortunately the asian manager who we dealt with no longer works there. He is one of the reason why we are coming back. However my family and I went there recently looking for another pre-owned vehicle as a second car for our daughter. This time around, it was a horrible experience! Not only did we encounter unprofessional and dishonest sale staff, their vehicles are extremely in poor condition and over priced. After 2 long hours of dealing with the salesperson we decided not to buy and to take our business elsewhere. Prior to leaving, we were forced to meet their manager Mr. Cauglinn. This manager was not only rude but didn't care about our needs. He seemed to be more concerned about what to eat for lunch than earning our business. Our conversation was repeatedly interrupted by an asian female staff wanting to take his lunch order. He made us wait 5 minutes so he can complete his lunch order before finishing our conversation....what a joke! We have heard rumours this place has gone down but was skeptical due to our previous experience, but boy were we wrong! Don't always go by the good reviews you see. A friend of ours recently purchased a new vehicle from them and was told by the manager they would only receive their free oil change if they would give the dealer a 5 stars review.....talk about buying ratings lol!