The room very clean and organized, with everything...

The room very clean and organized, with everything running perfectly.
The location is great. Close to everything, metro, theaters, bars and restaurants.

A 4 star hotel, but more similar to Accor's 3 stars, biased the price of the daily rates, even with its location.

The check-in delayed 1 hour, which is a lot for those who are tired of traveling.

I also had a bad experience with a gentleman named Paco, very impatient at the concierge. A place where tourists are received, the person should have more patience about the language.