Sarah Baxter Kaplan

Review of Resort at Squaw Creek by Desti...

Great resort. Lots of amenities. Nice rooms. Easy ...

Great resort. Lots of amenities. Nice rooms. Easy ski in/ski out access. Regular shuttle to Squaw Village. Normally, I would give this type of resort 5 stars. I can't due to poor service (see below).

One large complaint: service. Their service was very poor. We sometimes had to call 4 times for a request. It was absurd. We spent so much time on the phone calling the hotel from our room to make things happen. The maid also always forgot to accomplish something each day (e.g. empty body wash I shower, removed bath mat and didn't replace, left empty tissue box, removed kitchen sponge and didn't replace). And their service was sooooooo slow. For example, our luggage took over an hour to make it to our room. Or we called for bathrobes so we could use them for the hot tub and it took them 4 hrs to bring them.