Matej Zajc Review of Marina FRAPA
We charted a sailing boat and spent the first and ...
We charted a sailing boat and spent the first and last day at this Marina. It started awefully! We also visited Korcula, Lastovo and Vis, and this Marina had by far the worste services - staff not very friendly - with one extreme (wich I will describe bellow); offering nothing special - no small details that made your stay more pleasant, just a factory for chartered yachts, every single thing had to be paid extra; not very clean - especially the bathrooms were outdated and not well maintained. Not once did I find them clean, always looking like the pictures attached. I will definitely look for a different marina next time.
Back to the extreme situation, where I was threatened and insulted by a member of the marina staff. When we arrived we parked infront of the reception to take out our luggage like everybody else. The receptionist first told us to move to another place,which we did, and we started taking luggage out of the car.
In the mean time we found out that we might have driven 16 hours for nothing, because the charted company did not have the boat, which we booked, available. As I went to sort it out, my wife, who stayed at the car, called me on the phone that the receptionist, who innitially told us to move the car, to where it was parked now, is being very rude, telling her we now have to leave immediatelly and that he will call the police if we dont. I dropped everything and ran for the car where I was also approached by the receptionist who talked to me like I was some bum. I warned him not to talk to me like that, that we are dealling with a problem. To which he reacted: You are the problem and started raising his voice. A very emotional interaction followed, which I ended by walking away and parking the car elseware. Unaccaptable behavior! Instead of supporting me in my issue with the sailing boat, they made the situation even worse!
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