Vikki Gabbi

Review of Holiday Inn & Suites Boston/Pe...

Was very happy to receive a complimentary upgrade ...

Was very happy to receive a complimentary upgrade to a King suite for our family of 4 because they had overbooked the double twin bed room we had originally reserved. I felt we got a little lucky on that otherwise unfavorable scenario. The Front desk staff were busy when we arrived to check in, but professional and attentive regardless. They acknowledged us immediately and apologized for our short wait time. Overall our stay was just fine for our weekend visiting Salem (which is just a short drive away). Desk service was friendly and professional, room was clean and spacious and the breakfast was a delicious.