Vicki Rodriguez

Review of Honda of Pasadena

I am writing this review specifically about our po...

I am writing this review specifically about our positive experience with Diego (a salesman) at this Honda dealer. My husband and I recently went to Honda of Pasadena for the first time for service on our Honda Pilot. The first person we encountered there was Diego. Even though he is not part of the service department, he went out of his way to greet us and make sure that we were taken care of and directed to the right area. He was very helpful and friendly. He made us feel very welcome even though he's a salesman and had nothing to gain by helping us since we were only there for service not to buy a car. Coincidentally we returned a couple weeks later for a different service problem and who was the first person to greet us again? Diego, as helpful and friendly as the first time.

We bought our Honda Pilot from Goudy Honda and have always gone there for service. We have not been unhappy with Goudy. However, we have decided to start getting all our service done at Honda of Pasadena based on great employees like Diego. We have always owned Hondas and when we are ready to buy our next Honda, Diego will be who we intend to buy a Honda from. We are very pleased with Honda of Pasadena in general and Diego specifically.