This is by far the worst company we have ever done...

This is by far the worst company we have ever done business with. We called dry guys at the recommendation of a friend (who's friends with the owner) and we signed a contract to have an interior perimeter drain system, sump pump, discharge line and Sani-dry system installed. The salesperson was confident in designing the system and discharge line when we signed contracts. We put our deposit and waited months for the work to begin because there was an unusual amount of rain that season and they were swamped with work. The crew finally came and started the job and Dominic, who was here for the install, said we could not use the plans the salesperson drew up and ended up running the dis charge line in another direction and further out (which we had to pay extra on the spot for). After the work was completed we paid the final installment. We quickly discovered that the amount of water coming from the pump was spilling over onto our neighbors driveway and we were having a new issue in the basement with water where there wasn't before the install. David came out to our property and told us that the interior drain was not looped back and therefore it was collecting the water and dumping out the lowest point. When speaking with someone in the office (can't remember which person) we were told that water may find a new way in and they quoted us for more waterproofing in the second area. We decided to wait until the original work was corrected to see if we needed the extra work done or not. Cody then came out to the house broke up the floor removed the system and left everything piled in the basement because he had a rehearsal dinner he needed to prepare for. Dominic came out to the house to discuss what to do with the discharge line that was still flooding my neighbors driveway and was livid when he saw the way the basement was left. He reassured us that the work would be completed quickly and decided to cover the cost of rerunning the discharge line and covered the first maintenance. This is where my main, and still unresolved issue is. Dominic told us there is no good place to run the discharge line. We were given two options: run it to the street like the original design of the salesperson, or run it 300 feet back to the woods. Considering this is not my area of expertise I asked him which is the best option and he told me option one. So we went with it. The main issue with this is that our property is very flat. Our property has been the same topography since day one speaking with this company. Our discharge line is still not resolved OVER A YEAR LATER and we CAN NOT get anyone to call us back. We were told by Racheal, the tech who came out to do the first years service, that the discharge line is still not correct and she spoke with Dominic. The water is being dumped on the side of our house. Racheal taped a plastic bag with duct tape around the freeze part of the discharge line to stop the water from pouring on the side if the house. It's still there to this day and it is a sight! Dominic has REFUSED to call and speak with me. We were told that they installed our design and that they aren't doing anything else for us. OUR DESIGN??? We called this "professional" out the the house. They sold us a solution to our problem. We paid them for it and they have yet to deliver. I was told by our friend that these are "good people". He couldn't have been further from the truth. They are incompetent and unwilling to admit that their sales person had no clue what he was talking about and we, yes the homeowner, is stuck with the bill and we still have the water problem. DO NOT WASTE YOUR TIME WITH THEM. If you are looking for someone who can do a better job that these people take a look in a mirror and you have found someone. We reached back out to Dominic, Dan the owner and Kim the 2nd generation owner and no one has gotten back to us. Actually Kim emailed us by mistake and when I responded...crickets. As a consumer, YOU HAVE BEEN INFORMED. STAY FAR AWAY FROM DRY GUYS!