Derek Riley

Review of Future Ford of Sacramento

I definitely would not recommend purchasing a used...

I definitely would not recommend purchasing a used car from this dealership. They do not perform proper multi point and safety inspections on their used cars. My very first car buying experience has turned out to be a nightmare because of this dealership. While dealing with sales people was not terrible, the car itself has been. The first four weeks of owning the car, it was in their service department due to several safety items being overlooked and faulty. Since then, due to the fact that the cooling system of the vehicle was not properly inspected, it has had several cooling system issues. Also, the air box was left damaged, causing the car's intake system to bypass the air filter. This was also ignored during the safety inspection. I have tried to ask the dealership to make this situation right and take back the car they should not have sold in the first place. Initially my requests were met with some cooperation, hence why the car was in the service department for four weeks. After that I was simply told that's what I get for buying an older car. All this from a vehicle with a full history of being serviced "correctly" at Future dealerships. Steer clear of their used cars for sure.