I've been with Sofitel for a long time and been mo...

I've been with Sofitel for a long time and been more than satisfied in other Cities. However, Sofitel Amsterdam was by far the worst. Perhaps the only notable things are the nice design of the hotel and the friendliness of everyone.

Now to talk about our experience, We booked a superior room with garden view for 1 week. The room had problems such as:
- AC in the bedroom was too noisy and despite telling the hotel more than one time, nothing happened.
-the curtains in the bedroom was jammed and after speaking about it mre than once, someone came to fix them a couple of days later.
-the room had 0 noise isolation and we could hear what i think was the elevator movement all day long and couldnt really sleep.
-the house keeping was one of the worst i've ever seen, the cleaning was very bad if there was any since they seem to finish in 10 minutes. Shower aminities were never changed until i complained almost on daily basis. We had mobile charging cables on the table in the bed room and found them thrown on the ground after the cleaning!. Sofa cushions were also on the ground!. My wife had a sleeping sock she always keeps next to the bed, it was missing after the cleaning and to our surprize we found it burried under the sheets (whoever cleaned or arranged the bed should have atleast checked)!
-this is just part of our experience and there is a lot to talk about, to be honest, we stayed in a 3 star hotel in paris the week before and it was way better than this one. Am really disappointed and shocked from this experience as this is not the Sofitel I know.