It saddens me that I can only give this restaurant...

It saddens me that I can only give this restaurant one star because I believe that if I had gone a different day they could have gotten a five star. I went to this particular TGIF once and they pasta was amazing that was I visited them again when I came back to NY. But this time I regretted and felt embarrassed because I took my friends there already talking non stop about them but the service was rubbish. I understand they were backed up that day, and I don't mind the wait. But getting the food and having to wait until the food turned cold before getting my clutleries was not okay. I had to eat cold soggy pasta that I have spent a year craving. My friends were disappointed with the service and we were a bunch of college students that wanted one expensive meal in NYC before we left. That doesn't mean I won't go back there. I will just ask for a different waiter and make sure its not a busy day.