I was very disappointed to learn when I arrived, e...

I was very disappointed to learn when I arrived, even with an appointment, it was going to take 4-5 hours to get a simple oil change done. The reason I book an appointment is to have my car serviced at or around that time. It should also take a reasonable amount of time, and 4-5 hours is not a reasonable amount of time. I would have appreciated being notified before driving 45 mins to his Honda Dealership. I was not able to stay and unfortunately lost time out of my day.