Manuel Mejia

Review of Embassy Suites Jacksonville

We were very excited to stay at the hotel.i called...

We were very excited to stay at the hotel.i called several times to make sure my reservation was ready and when I arrived it wasn't.get the person's name whoever you speak to when u call because when I arrived the customer clerk denied what she said and a supervisor said she was a manager which was not true.they didn't really accommodate and didn't meet my expectations at all at least not for an embassy suites. Not good customer service at all