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Arvind Singh

3 years ago

Worst customer service. I have called several time...

Worst customer service. I have called several times asking to speak with someone in the service team as I have some question about the Jag I own and always get told that my call will be returned as no one is a available to answer. I was told on my last call that a message has also been left for the manager but one month on, no one has even bothered to return my call. Wouldn t expect such a service when purchasing a car over 40K.

I am a member of a Jaguar Owners group on Facebook and it s not just me that has experience a bad service with Lookers west London.

I would suggest going to any other dealership instead and looking at reviews before purchasing a vehicle so you are not stuck with Lookers West London.

I hope someone will return my call.

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