Ashley Higbee

Review of Anesthesia Associates of Kansa...

My surgery itself was fine. My insurance is an ope...

My surgery itself was fine. My insurance is an open network plan and paid the Medicare percentage portion of what they charged. All of my other doctors have accepted that amount as it is the normal contract discount percentage. My insurance company filed a claim asking them to negotiate the portion of the bill that I was responsible for. They declined. Not to mention the two times we have called the customer service was horrible. She was rude and was clear that she wasn t willing to work with us. Luckily my insurance company notified me they will proceed with legal action and encourage them one last time to settle the case. I will decline using them ever again