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The resort itself was nice and somewhat clean. My ...

The resort itself was nice and somewhat clean. My brother and I stayed there with our families. As soon as he walked into his bathroom, there were roaches in the tub. That was a bad start, but we tried to be positive so we tried to enjoy the rest of our stay. In regards to my room, we had a suite on the first floor. I could not sleep due to the constant walking from tenants above. Its not the hotel's fault, but the light walking from the tenants above could be heard as if someone was stomping deliberately on the floor to annoy us.
HUGE PROBLEM:What they don't tell you about the hotel is that there are a ton of hidden fees. We got a great deal for a two night stay, but at the end of our stay, we paid over $250 on additional resort fees, gratuity fees, service fees, and yes, even SELF parking fees!! We did get some dinner vouchers which were great, and some spa vouchers; however, there is a minimum amount of time that you must schedule a spa visit before the voucher can apply. For example, in order to use $25 dollar credit, you must book at 60 minute massage which runs for over $150, then you MUST pay a 20% gratuity and service fee. At checkout, there were several people complaining with the checkout dest one after another. It was pretty sad. For the price that we ended up paying at the end of it all, I'd should had stayed at the Hilton across the street. I would give this place a 4 or 5 if the hotel cancelled all of its hidden fees and kept it to a minimum. Resort fee alone were about $30 per day, thats too much.

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