Radek NY

Review of New York Eye and Ear Infirmary

Worst service !!! I had a visit at 1:45 pm, so I w...

Worst service !!! I had a visit at 1:45 pm, so I was aware earlier that I would come in later than 1:45. I was at 12:30 pm, but the lady on the front desk said I was too early and told me to come back at 1:15. So I came back at 1:15 and after registering I went upstairs to the next window. there, someone call me soon. after a moment, a nurse called me, checked the papers and my eyes and said that the doctor would call me soon. and it started ... after 2 (!!!) hours of waiting I finally asked what was going on for so long I waited and it turned out that the doctor went somewhere and nobody informed me. they started sending me from the window to the window until finally the lady asked why I came so late because he is 4 and I had the appointment at 1:45 !!! haha thought I would go crazy !!! The doctor finally took care of me and apologized 5 times that I had to wait so long. and what about this?! if you are going there, be prepared for a few hours of waiting in this bureaucracy !!!