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Sarah

3 years ago

Would give this motel a 0 if I could. Terrible pla...

Would give this motel a 0 if I could. Terrible place to stay, where do I start. We stayed for 4 nights and had 5 rooms (on a family holiday) each night we were all woken up by parties in nearby rooms and people running up and down the hallways. We went up to the pool to swim and soon realised it was some skanky party, the waitresses were dressed in barely nothing and on the website it states that after 1pm on a weekend in summer the pool area is a sophisticated adults area, not one part of this was sophisticated. You couldn t even use the pool as it was full of people drinking. The staff are extremely rude and look everyone up and down like they are so much better, you should never judge anyone and should treat everyone the same, definitely something the staff at this motel need to learn. The power went off on the day we left and no one was there to tell us if the lifts could be used, we were on the 10th floor, there were also no flash lights to use in the room so at 5am it was pretty dark, lucky we had lights on our phones, pretty sure this should be a health and safety issue without having flashlights so I will be reporting this. Overall I would never recommend anyone to stay here, we stayed at the Bellagio in Vegas after this and even with the amount of guests they have staying there, every single staff member greeted us, smiled and had respect, something the staff at the W could really learn! Rude staff, noisy motel, can t even get in the pool due to parties, you can hear the weights being dropped in the gym which was a floor above us, had to call for soap and room service, made complaints to the staff and each one gave us different answers and excuses. Wouldn t waste my money here ever again!

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