Difficulties with one of the financial assistance ...

Difficulties with one of the financial assistance representative. She wasn t very helpful and was rude. My daughter completed all the necessary financial aid paperwork weeks ago including myself turning in the IRS and financial documents needed for her to apply for financial aid. Jordan, the financial assistance staff wasn t very willing to answer questions and ended up hanging up on my daughter never to answer the phone again. She received an email indicating she didn t meet the deadline to begin school this quarter. She had turned in all documents multiple times. We escalated the situation to leader ship and the financial aid issues were quickly resolved and my daughters account was placed on hold so that she is able to get into school this quarter. After more consideration, we have chosen to pursue education at Seattle Central CC, this school is not the right fit for us. We all have to remember that when we are taking roles and employment and helping the community and serving others, we truly have to feel that way inside. We really have to have empathy and compassion and love for others and working a role where people are going to need your help and ask questions. It takes patience. And if you don t have that, maybe you should consider a different career. Seattle Central community college has taken my daughter on and she really enjoyed her teachers and her class and I think that was the best choice.