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Elizabeth Natalio

3 years ago

From many property managements I have interacted I...

From many property managements I have interacted I liked their application process. First come first serve as long as you fully complete the application. The application process was smooth thanks to Cheyenne! She's great! She communicates effectively and answered all my questions and concerns. You can reach a real person right away unlike other property managements. There was a small issue before receiving keys to our rental but Dan and owner of the home were understanding and worked it out with us. Cora the manager (I believe) can come out a big strong with her personality - nice but not patient at least that's how we felt. Also, interacted with the person in charge of mantainance and we probably did not communicate well because the mantainance request was never made. I had a small issue with the bathroom that was already there when we moved in but thankfully husband was able to fix it. Although, mantainance person is pretty quick to answer. Overall, we haven't had any big issues to why I give them 5 stars to begin with. Once our lease is over I will provide an update on our stay at the rental property.

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