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Adrian S

3 years ago

Fantastic hotel for staycation. Despite the shorta...

Fantastic hotel for staycation. Despite the shortage of staff, the service were still very good. The butler service (Butler Jasper and the team) is still the feature of the hotel and they served us well with a smile (I could feel it even behind the masks). We ordered tea and even asked to draw the bath!

The location of this hotel is great, walkable to all the nice shopping features of Orchard road; but not right smack in the middle so the area surrounding the hotel is not loud or too crowded. The shopping malls around the area cater for the expats living in the area; we found some shops which we have not been a regular to and quite a good shopping experience.

The room is admittedly not as new as other hotels; for example; there is no built-in HDMI cable for us to watch Netflix from our tablet/ comp. We had to call the technician who helped us lift the tv for us to plug in the HDMI cable. However the Bose surround sound (we got upgraded to the suite) was a feature which we wanted to have when we upgrade our own place.

Definitely recommended. Kudos for the team for maintaining the service standard even with shortage of staff.

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