Marlyn Persaud

Review of Hyatt Place New York/Midtown-S...

The service was very poor, the rooms were dirty my...

The service was very poor, the rooms were dirty my sheets had a red stain on it when I asked to change my sheets the young lady said all the sheets are like that, the staff are clueless, rude and unprofessional and most of all they look dirty I couldn t distinguish them from the homeless. The hotel had no hot water for several days they did put a sign up until the second day. The area where they put out breakfast the rugs are dirty it looks like it did not clean for months that area there is a couch that is where one of the staff hangs out I am not sure if he sleeps there, I went down to inquire about the hot water and he did not even move from the couch it was really bad this hotel is a dump and staff puts it in the gutter. The people give Hyatt a bad name. I they don t deserve a one star.