Kevin Lydon

Review of Hotel Arista Naperville

Usually love staying there but this one was bad. T...

Usually love staying there but this one was bad. The pillow had a large curly black hair on it and was fixed. When checking out one girl with blond hair at the front desk from 03/22 - 03/23 was less than friendly and actually snippy and was like that from check in also. Whomever it was needs a lesson on customer service and doesn't belong at a front desk. Maybe a month of cleaning rooms will help her attitude. Enough to make us go elsewhere for sure.