The book store itself is overpriced but has a nice...

The book store itself is overpriced but has a nice atmosphere.
The Starbucks within the bookstore however, SUCKS and I will not be going back after my experience yesterday. They served 4 people behind me, first, and when I got my Java chip frappachino it was completely LIQUID and not even like a frozen drink at all. It also had no whipped cream or chocolate drizzle. What the heck guys? I give the Starbucks ONE STAR.