Katalena Mermelstein-Knox

Review of Away

Manager Alex was extremely knowledgeable! He talke...

Manager Alex was extremely knowledgeable! He talked a little fast, because he knows the product so well, but he was happy to slow down when I told him he was moving too quick. He was honest about what was a good deal, and what he felt wasn't worth it. These products are (hopefully) wonderful, with a LIFETIME guarantee. In three years, they said they only had to replace two wheels, but the mere fact that they replace the wheels in the first place is awesome. It's definitely expensive, but as a young family, these suitcases will hopefully last us 20 years. They've got all the products in this storefront that they have available online, which is impressive.