Terrible experience with this company. First of al...

Terrible experience with this company. First of all, we had to wait an enormously long time for our delivery (about 2 months). We have ordered a coffee table here of 280 euros. The product that was subsequently delivered was really too embarrassing for words. It seems as if we have received a show model that has been in a store for years. It is a round table, but the table top is very crooked. There are damages in the wood (printing of screws), the table is dirty and it rattles on all sides. It is not about damage due to delivery, but just really very poor quality. We therefore wanted to return the table. We now only have to pay 80 euros for this, which I understood perfectly under normal circumstances. I understand that if you want to return because the table is a bit disappointing, there must be costs involved. But this table should never have been sent. Everyone who was packing the table could have seen that. I cannot imagine that this is the quality that Goossens normally delivers. But customer service did not want to meet us at all, and the problem was completely placed with us, while it is of course very strange that we must bear the consequences of such poor delivery and service. I will never order here again and therefore advise everyone to order living and sleeping at Goossens. A mistake can happen, but they don't think along with a solution.