Stayed here with my family last week to take my hu...

Stayed here with my family last week to take my husband on a Father's day weekend trip. As soon as we got there a fire alarm went off, I smelled smoke, so me along with my two little girls in a panic(my husband was moving the car) had to run down 21 flight of stairs only to find out once we got down to the 1st floor that it was a false alarm! My two 7 yr olds were terrified running down the stairs and one fell tripping over her sandals and I fell trying to get to her. I mentioned it to the front desk clerk asking why couldn't they notify guests that it was a false alarm? She said the restaurant on top floor burned some chicken wings but not much empathy was shown. We were all out of breath and I was upset that my girls were shaken up and hurt. When we finally do get back to the room I noticed our sheets were dirty, by this point I was too tired to call and request different ones. Thank God I had brought my own and my girls had their blanket.
I had so many things planned for the weekend and I tried to enjoy it as much as I could but I was severely sore the entire trip barely able to walk due to the pain in my legs and lower back.
I went to my doctor yesterday because the pain has still not subsided, and he believes I pulled alot of muscles in my back and legs, and had to prescribe muscle relaxers. It is so bad that my husband has to help pull me off of the couch!
I have tried reaching out the their General Manager Jason Several times and I have yet to get a call back.