Good spa but overpriced hotel with subpar service ...

Good spa but overpriced hotel with subpar service for the five stars they boast. I went here for my anniversary with my girlfriend and asked to have a bottle of champagne, candles and chocolate brought up to the room as a surprise, and when we entered the room there was nothing there.

In the end (after having to explain the situation several times and a lot of stress) we received 30% off the champagne but the element of surprise was ruined.

Additionally, the location of the hotel is not great either, with one side of the hotel overlooking a parking lot.

Overall, I would recommend a visit to the spa, but definitely not a stay at the G. I've had much better service at more affordable hotels.