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I have lived at northbrook for 7+ years. The rent ...

I have lived at northbrook for 7+ years. The rent goes up every year with the amenities and quality of service rapidly decline. Today I've had enough. I've called management on site and main office for the last time. I've been told "they're gonna put your ass out if you don't quit complaining". The yard crew are the most lazy people I've ever seen. I've picked up trash outside myself. Today I was walking my dog and there on the side walk was a shattered glass. It cut my dog's foot and I very well may have to take him to the vet. I'll send them the bill since management here can't get her people to do their job. This place looks like Rosedale Courts (housing project) before it was blown away in 2011. I can't take my baby granddaughter out to play because many tenants do not pick up after their dogs. That really should be a task for the yard crew... It seems Sealy would want to make the place better for the rest of us. But no... They're only interested in getting you to sign that lease and they're done with trying to please you. I pay full rent not partial but my carpet doesn't match. The cheap quality of carpet began to pull and run few years ago and after they ascertained it wasn't because of my dog they replaced it... But only in living dining area and hall. Again I'm not paying partial rent but I'm living in an apartment with partial quality of what they would offer a first time tenant. Hence the comment they're not concerned with you after you sign the lease. It's embarrassing to have visitors that notice windows with sheets hanging in them instead of blinds like the lease requires. Spoke with on-site manager Crystal just yesterday for a 2nd time about the years crew and the blinds and she tried to talk a little short with me informing me they can't just go in the apartments... Well, yes you can if it's affecting the quality of service for the rest of us. Really she doesn't need to go in... If she would get out from behind that desk and ride and look she would see that from the out side. Yesterday they were more interested in getting their office remodeled. Don't be fooled by the office appearance... The apartments are not of the same quality as the office. I had trouble with my toilet and had to call maintenance back a 2nd time and he told me... "You could've done this yourself, you didn't have to call us". At one time I would have recommended this property but not now. This past Saturday 2 seperate apartment moved out and a third one is moving Thursday... Because of things that I have mentioned. A corporate tenant moved a couple months ago because of it. This could be a great property but it's going to take a manager that is more concerned with the property and the tenants moreso that being friends with the staff. They will suck up to you because they get a $$ bonus if you reup for another year but consider yourself warned... this property management does not give a rats tail about you after you sign the dotted line. There's more to tell, I've kept notes since day one but I'll leave it right here for now. Tenants talk among each other... After this they very well may "put my ass" out as I was warned....i heard a staff member say once.. We can rid this place of trouble makers a few complaints in their file and they're out of here. I do know of false documentation of a former tenant's file as well as a tenant that's still here. Consider yourself warned... find yourself another place to live.

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