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Lindsay Royce

4 years ago

I just received a notice from your offices that I ...

I just received a notice from your offices that I would no longer be accepted as a patient (though you're the only game in town) because of 3 missed appts. I'd like to clarify. I was referred to your office and waited weeks to get my initial consultation. Appt 1 was rescheduled BY YOUR OFFICE due to Covid-19. Appt 2 was during our government's "safer at home" campaign and I never received a reminder call so I assumed your offices were still closed... So I think we can both agree that that can be blamed on miscommunication. Appt 3, well yeah that's on me. I woke up feeling sick and thought it better to stay home while sick DURING A PANDEMIC. I came here and was not surprised to find the less than stellar reviews of your staff and will gladly travel out of town to an office with a greater understanding of the times we are in and doesn't address their issues with passive aggressive CERTIFIED MAIL.

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