Ted Buxton

Review of SafeNet

We purchased two 350 triple pane natural sun patio...

We purchased two 350 triple pane natural sun patio doors and could not be happier. We have two south-facing patio doors and wanted to retain the passive solar heat we receive in the winter. Pella was the one window company that offered the natural sun option. Other low-e glass blocks the sun's heat.

Doug Sappington was our sales representative and he was very helpful, straightforward, and honest in working with us. The installation was done well. They accidentally tore a screen and another crew came within days and replaced the screen and adjusted the locks on the doors so they worked more smoothly.

We had installed an Andersen patio door in our basement and I can say the Pella doors are superior. We got the Andersen door in the basement because we could match the color of it to our windows (beige or off white), which we could not do with the Pella doors. The Pella 350 triple pane moves more smoothly and seems much more solid in the way it moves than the Andersen patio door (the Andersen door is nice, the Pella 350 I think is nicer). Andersen did not offer natural sun glass in our area. I am glad they did not offer natural sun because I got much nicer doors from Pella. The Andersen door looks different, with slimmer frame material and the Pella having larger frames, so I would recommend going to the showrooms of Pella and Andersen to see if you like the look.

We had aluminum patio doors before and the Pella door's vinyl is so much better in terms of insulation. We got triple pane glass to reduce the UV rays allowed by the natural sun glass. The added insulation is a bonus.

I would definitely recommend the Pella 350 patio doors.